CATI Center

About Our Las Vegas Central Telephone Facility

Our Las Vegas CATI Center houses a state-of-the-art telephone bank. I/H/R Research Group provides high quality, cost efficient telephone interviewing on either a direct or sub-contract basis to many of the nation's leading research buyers.

I/H/R currently has 150 interviewing stations, using five file servers under a variety of protocols—Windows 2000, Windows NT and Novell Networks. CATI software includes WinCATI, QueryXM, WinQuery and Ci3 CATI.

All CATI interviewing stations are Pentium-level computers with full audio and video monitoring. In addition, I/H/R features the CATIHelp interviewing / CATI management system, which includes computerized timekeeping and automated production/job status reports.

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