The interviewing staff is the heart of any data collection facility. I/H/R employs a staff of more than 300 interviewers.

Our interviewers are simply top-notch, representing a wide range of ages and cultural backgrounds. I/H/R is an equal opportunity employer.

We are proud to offer bilingual interviewing in Spanish.

Interviewer Training

We make a substantial investment in training before new interviewers begin work on live projects, and throughout their employment with the firm.

Interviewer candidates are carefully screened for phone manner, clarity of voice, vocabulary, and computer knowledge/aptitude.

Once hired, interviewers are trained extensively, including monthly workshops for the staff which focus on topics such as probing techniques, practice in recording answers verbatim, controlling difficult interview situations, etc.

Superior results through superior interviewer training and management is our highest priority.

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