Management Systems

I/H/R features the CATIHelp interviewing / CATI management system, which includes computerized timekeeping, automated production / job status reports, and a vast array of other management tools which make supervision more precise, timely and efficient.

CATIHelp

CATIHelp is a premiere phone center management program with comprehensive analysis of all phone center operations, including real-time monitoring of job progress and interviewer productivity, call-by-call dialing analysis and Bell Curve ratings of the interviewers. CATIHelp is leased to other research firms on a yearly basis.

You can learn more at the CATIHelp website.

Collective InfoSystems

Collective InfoSystems is the latest Monitoring Database System from the I/H/R software development labs. This software suite allows realtime gathering and analysis af interviewer data. You can find out more at the CI website.

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